Advanced products for broker business
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About Our Products
We've teamed with more than 125 of the best Carriers in the nation to offer your
clients a range of health plans and ancillary products. To see what is available
in your area click on a state in the map located to your left.
Below is a list of the most Frequently Asked Questions we receive regarding BenefitMall and our website. If you cannot find the answer to your question, please contact our Customer Service/ Technical Support Department at (800) 350-0500.
What is BenefitMall? BenefitMall is a complete Broker services company providing products, services and tools to make selling employee benefits to businesses more efficient. We are the largest General Agency in the country and have sales and support offices located in 11 states serving 32 markets. Using innovative technology, we provide instant quotes to employee-benefits brokers for the large portfolio of carriers we represent. With more than 125 leading carriers and thousands of plans, we offer both breadth and depth of coverage for your clients.
What are some of the features you offer?
Is this service free? If so, what's the catch?
Yes, all our services are free to brokers who register with us. We are paid by the carriers, so you keep 100% of your commissions. We do monitor quotes-to-sales ratios, however, and brokers who abuse the system by generating quotes and not working with BenefitMall are suspended from our site and services. To take a quote from our site and then process it through a traditional general agency, or go direct, is unethical. We hope you understand.
Aren't you really trying to eliminate brokers with technology?
No. We are committed to the broker because we believe that the broker is integral to the sale of employee benefits to the small business. Our business actually depends on your success; everything we develop is with the broker in mind. Where the client is concerned, you are the relationship owner. By using our technology and product mix, you can make that relationship - and your business - more prosperous.
Why work with BenefitMall?
We automate and outsource your tedious, time-consuming office work, reducing the administrative headaches and the overwhelming costs needed to sell employee benefits. This gives you more time to write business and satisfy your clients' needs.
How do I sign up?
Simply fill in a few details about yourself on our registration page so we can better serve you. All brokers who register with BenefitMall must be licensed in the state in which contracts are written. Register today!
If you are already registered with us, there is no need to do it again.
How do I best view the BenefitMall site?
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How do I learn how to use BenefitMall’s online tools? We offer a Resource Guides and References page that provides you with the resources you need to enhance your user experience, including business brochures, user guides and training videos. View here.
How do I run or edit a quote?
You just access our award-winning quote engine. The first step of BenefitMall’s Client Ready Quote System® - Run A Quote is permanently located in the right-hand column of your workspace. Edit An Existing Quote, Status of Submitted Cases, and Renewals can be accessed in your workspace as well, or via the pull-down menu in the Case Management section.
How do I view the status of a case?
Your pending cases and the status of anything you've submitted appear in your workspace.
Where do I access forms online?
Forms are located in our extensive BenefitMall Carrier Information Library that can be viewed through your workspace under the Carrier Information section.
How do I know that you're not using my information?
Resource Guides and References
Frequently Asked Questions